Terminal 4

Qatar and Emirates both use Terminal 4 at Hangzhou

Terminal 4 is the newest build at HGH and handles long-haul names like Qatar Airways and Emirates, along with Cathay Pacific and Air China on many routes. International departures sit in their own wing, with shared security and immigration before you split off toward the gates. If you’re connecting CX–CA, flyers on FlyerTalk confirm both flights usually run from T4, so you stay airside and skip any T1–T3 transfer drama.

Layout and getting through security

Arrivals and departures stack on separate levels, with check-in for Qatar, Emirates, Cathay and Air China clustered on the international side of T4. Give yourself at least 2 hours before an international departure to clear check-in, exit immigration and security; queues around the evening outbound bank from about 18:00–21:00 can build. Once you clear security, everything you need—VIP Lounge 25, Starbucks, China Duty Free and the main gate piers—is airside on a single level, so you’re not riding shuttles or trains.

VIP Lounge 25: the default pre-flight stop

In T4’s international departures zone, VIP Lounge 25 runs roughly 06:20–23:00 and doubles as buffet and made-to-order restaurant. Priority Pass and DragonPass both list it, and regulars treat it as their main meal stop before boarding Qatar and Emirates night flights. A blogger notes this is the only contract lounge airside in T4’s international area, so there’s no lounge-hopping game here: you either use 25 or sit at the gate.

What to expect inside VIP Lounge 25

The lounge layout splits food along one wall with hot dishes at breakfast and dinner, then a small made-to-order counter where staff prepare simple noodles or rice bowls on request. Soft drinks, coffee, and local beer sit in self-serve fridges, and Wi‑Fi is free with the password printed near the front desk. Seating fills up quickly before the late-night departures bank, so if your flight boards around 23:00, aim to walk in by 21:30 to lock down a power outlet and table.

Other lounges: VIP Lounge 4 for domestic

Domestic passengers in Terminal 4 see VIP Lounge 4 instead, used by Chinese carriers and some banks’ premium cards. It sits airside near domestic gates, separate from Lounge 25, and frequent flyers who know HGH keep expectations reasonable: quieter than the main hall, basic snacks, serviceable coffee. If your connection shifts you from an international segment to a domestic one in T4, don’t bother hunting for Lounge 25 on the domestic side—Lounge 4 is the one you’ll be routed to.

Coffee, fast food and sit-down options

On the food front, T4 has enough brands to keep a layover under control: Starbucks, Pacific Coffee, COSTA Coffee and Baker & Spice cover espresso and pastries, while Burger King and Pizza Hut handle the fast-food cravings. For Chinese comfort dishes, you’ll see Grandma's Home and Haidilao, plus Ajisen Ramen and Element Fresh if you want something closer to chain Japanese or lighter salads. Prices sit in standard big-airport territory; figure on ¥40–55 for a coffee drink and around ¥70–120 for a main at the larger restaurants.

Duty free and last-minute shopping

Right after security in T4, China Duty Free runs the usual liquor, tobacco, cosmetics and perfume selection, with prices clearly marked in RMB and staff ready to bag purchases for boarding gates. Beyond that, you’ll see Relay for books and magazines, Traveler Electronics for chargers and adaptors, and a Kids Toy Shop near some of the family-heavy gates. Zhejiang Specialties and Souvenir Gallery carry local teas and snacks, while Fashion Boutique and Seventh Heaven cover clothing and accessories if you need a quick wardrobe fix.

Services: currency, snacks and packing

Landside and airside in T4 you’ll spot a Currency Exchange counter plus ATMs from the Industrial and Commercial Bank of China (ICBC) for quick RMB withdrawals. A LAWSON convenience store stocks instant noodles, bottled drinks and basic travel toiletries, handy if you reach HGH late at night. For checked bags, there’s a Luggage Packing service in the departures hall wrapping suitcases in plastic for a fee, helpful if your bag zips look fragile before a multi-stop itinerary.

Hyatt Regency and the transit hub outside T4

If you’re overnighting, FlyerTalk reports that the Hyatt Regency Hangzhou International Airport links up cleanly via the transit hub just outside the main terminal complex. After exiting T4 arrivals, follow the posted “transit hub” and hotel signs rather than wandering toward random curbside bus stops; guests say this path lines you up with the correct shuttle and keeps the walk under 10 minutes. Trying to cut through interior corridors between terminals often adds time and confusion.

What regulars do and one last tip

Frequent users of HGH deliberately book Cathay–Air China connections that keep them in Terminal 4 on both legs to avoid re-clearing security in another building. Priority Pass and DragonPass holders head straight to VIP Lounge 25 once they clear immigration, treating it as their main dining room before a long-haul. Final tip: if your flight leaves after 22:30, eat or grab coffee before 23:00, as lounge hours and some restaurant closures bunch around that time and options thin out fast.