Terminal 3

Loong Air owns Terminal 3 at Hangzhou Xiaoshan

Every Loong Air flight at Hangzhou uses Terminal 3, so if your boarding pass shows that carrier, you’re coming here by default. The building sits between T2 and the newer T4, and signs in the landside hall list it as “T3” in both English and Chinese. Check-in counters for Loong Air typically open about 2 hours before domestic departures, so don’t show up at the last minute expecting empty queues.

Security for T3 can back up around morning banks, especially before 09:00, so build a 30–40 minute buffer from curb to gate. All food, lounges, and shops listed here sit post-security in the T3 airside zone, so clear checks before you start hunting for KFC or Sunrise Duty Free. If you’re connecting from T1 or T2 on separate tickets, you re-clear security in T3, and that transfer walk usually runs 10–15 minutes if you follow the overhead terminal signs.

Food: KFC by Gate 16 and the usual chains

KFC sits near Gate 16 in T3 and usually runs from early breakfast hours into the late evening, with chicken burgers and congee in the ¥20–40 range. McDonald’s in the same concourse has similar pricing, plus coffee for around ¥15, so it ends up as the default quick stop before boarding. Subway and Kung Fu serve rice and sandwich sets closer to mid-concourse, handy if your gate is further from 16 and you don’t want to backtrack for fries.

Yonghe King, Old Beijing Noodles, Noodle House, and Claypot Rice give you Chinese options if you’d rather have noodles than burgers; expect simple noodle bowls or rice pots around ¥25–45. Portions at these spots run large enough to share one dish between two light eaters, which matters if you’re about to sit on a short 1-hour hop to Shanghai or Xiamen. Lines at Yonghe King spike in the 11:30–13:00 window, so grab food a bit earlier if your flight boards at 12:40 or so.

Lounges: several names, mostly shared spaces

Terminal 3 lists multiple lounges by name: a First Class Lounge, a Business Class Lounge, the China Eastern Lounge, the Air China VIP Lounge, the HNA Club Lounge, and the Easygo VIP Lounge. Access rules often depend on airline status or a paid invite from ground staff, and several carriers use the same physical space with different signs on the door. Most of these lounges offer basic hot dishes, soft drinks, and Wi‑Fi, plus standard China‑airport lounge seating, not private rooms.

The Easygo VIP Lounge usually sells entry on the spot or via third‑party cards, so if you carry something like Priority Pass it’s worth asking at reception. Expect simple buffet food rather than restaurant-level plates, more in the dumplings-and-rice range than anything elaborate. If your layover is under 60 minutes from gate-open time printed on the boarding pass, save the walk and stay in the main seating closer to your Loong Air gate.

Shops: basics plus Hangzhou specialties

Sunrise Duty Free in T3 focuses on liquor, tobacco, cosmetics, and snacks, with prices in line with other mainland duty‑free operators; look for multi‑pack candy around ¥80–120. 7‑Eleven and C‑Store handle snacks, drinks, and last‑minute items like phone cables and umbrellas, usually under ¥50 for a drink-and-snack combo. Watsons in the concourse sells toiletries, masks, and basic pharmacy items so you can grab travel‑size shampoo or painkillers before a long Loong Air sector.

For local gifts, the Tea House Shop and Hangzhou Silk stand stock regional products tied to Zhejiang. Longjing (Dragon Well) tea tins at the Tea House Shop typically start around ¥60 and go up quickly with grade, while Hangzhou Silk sells scarves and ties that fit easily into a carry‑on. A small Bookstore and a Jewelry Corner fill out the retail mix if you want something to read or a last‑minute accessory before boarding at a gate in the teens.

One last tip for Terminal 3

Check your printed boarding pass or app carefully: if you see Loong Air and a gate number in the teens (like 16), you are almost certainly in T3, not T4, and the walk from security to the furthest gate usually stays under 10 minutes at a relaxed pace.