That placard with your company name in T3 arrivals matters here
Private Airport Coach Services at Indira Gandhi International Airport (DEL) usually ties into corporate events, tour groups, or pre-booked packages, not walk-up sales at T1, T2, or T3. If your employer, hotel, or tour operator arranged it, someone stands outside the glass exit of international arrivals in T3 or near the designated meeting point bays at T1 and T2 holding a branded sign. Expect 30–60 minutes from landing to reaching the coach, depending on immigration and bags.
Coaches range from about 18–20 seat minibuses up to 35–45 seat full-size buses, typically using standard air-conditioned tourist coaches rather than city DTC buses. Pickups cluster around the official coach parking lanes just beyond the public arrivals area at T3 and in the coach zones outside T1 and T2. Operators often group arrivals by flight time, so a bus might wait an extra 10–20 minutes to collect passengers from another incoming flight on the same package.
Most contracts price this service per bus, not per person, with costs baked into your company trip budget or tour package that also covers hotels and sightseeing. You usually won’t pay anything kerbside at DEL; the billing sits with the organiser who booked the coach days or weeks before your flight. Drivers commonly track arriving flights by number and ETA, so a typical 30–45 minute delay out of Mumbai or Bangalore doesn’t automatically cancel your pickup.
The standard pattern at DEL has one staff member or tour escort gathering people inside the arrivals hall and walking the group 200–400 meters to the coach parking. Luggage goes into underfloor bays on the 35–45 seaters or into rear holds on smaller 18–20 seat vehicles. If your hotel is in Aerocity, expect about 10–15 minutes of driving from T3; central Connaught Place runs closer to 30–40 minutes in normal evening traffic.
Practical tip: keep the local contact number or WhatsApp for your tour rep or corporate travel coordinator handy, and if your flight is running over 60 minutes late, send them the new ETA before you land in DEL so they can hold or re-time the coach at T1, T2, or T3.