Right inside T1, this is the main information point
The Information Desk in Terminal T1 sits landside, before security, and functions more like a service counter than a place to sit. It’s marked clearly near the standard check-in area, so you can reach it quickly after entering the terminal. Price tier is listed as $, but in practice basic help like directions, flight guidance, and airport queries is free.
This isn’t a food stop or lounge; it’s strictly service and assistance. Use it to confirm your T1 vs T2 terminal, ask about check-in counters, or verify boarding gate areas for domestic flights. Staff can typically point you to restrooms, ATMs, and nearby snack options in under a minute, which is helpful if you arrive close to departure time.
The desk’s main value is sorting out basic confusion before you head through T1 security. If your itinerary mentions both T1 and T2, ask here which entrance and security line you actually need. With no posted rating data (listed as -1), set expectations: this is functional help, not concierge-level trip planning.
Because it’s pre-security, this is the place to get answers about airport entry rules, check-in timing, and where to meet family before they go airside. You can also confirm things like airline counters opening times or where to find ground transport desks if you’re arriving at AMD and staying landside.
Tip: If you’re unsure about your terminal or gate, stop at the T1 Information Desk before joining any security queue; fixing a terminal mix-up here is much faster than backtracking later.