Hotel is directly across MGA, shuttle saves you crossing Carretera Norte
Best Western Las Mercedes sits right across Augusto C. Sandino International Airport on Carretera Norte, and the hotel runs a dedicated shuttle so you don’t have to walk the 300–400 meters along the highway with luggage. The service links the Main terminal arrivals area to the hotel entrance in a few minutes, usually in one short loop.
The shuttle is strictly for registered guests of Best Western Las Mercedes Managua, which sits opposite the terminal entrance used by Avianca and Copa flights. Most reports mention that the ride itself takes under 5 minutes from the Main terminal door to reception, depending on how quickly you load bags.
Pickups normally run on a schedule coordinated with flight arrivals into MGA, and many guests arrange their seat at the same time they confirm their room booking. The hotel front desk can log your flight number and approximate arrival time so the van knows to watch the Main terminal exit doors around your stated hour.
On arrival, you usually exit customs into the Main terminal public hall and walk 50–100 meters toward the general pickup area, where hotel vehicles and taxis line up. Look for a van or minibus marked “Best Western Las Mercedes” or the hotel logo; if you do not see it within 10–15 minutes, call the hotel’s front desk from your mobile or ask an airport information desk to dial for you.
For departures, most guests ask the front desk to book their shuttle slot when they check in or at least 12–24 hours before they fly out of MGA. Staff will usually recommend leaving the hotel 2–2.5 hours before an international flight from the Main terminal, which builds in a 5-minute ride, check-in, and security lines that can hit 20–30 minutes in the morning bank.
The ride is short, so there’s no onboard Wi‑Fi or refreshments; think of it as a door‑to‑door transfer rather than a long shuttle. If you land after midnight, confirm during booking that the shuttle runs past 00:00, since some Managua flights, like late Avianca services, touch down close to 01:00 and schedules can thin out.
Practical tip: Before you fly, save the hotel’s phone number and a screenshot of the shuttle info, so if roaming fails at MGA you can ask airport staff to call the Best Western Las Mercedes desk and confirm your pickup time on the spot.