ANA Lounge

Gate-side but windowless, this ANA Lounge sits in Domestic CTS

The ANA Lounge in the Domestic terminal at New Chitose lives in the middle of the concourse, with zero windows. Regular ANA flyers literally call it “bunker-like.” If you care more about Wi‑Fi and a power outlet than a view of Hokkaido snow, it does the job; if daylight matters, you’ll be happier in the public gate area.

Access follows normal Star Alliance rules: you need a same‑day boarding pass on ANA, United, or another Star partner from the Domestic side; a JAL ticket won’t get you in, even with elite status. Most reports are from ANA elites using it before short hops like CTS–HND or CTS–ITM, usually with 30–60 minutes to spare.

This is a standard domestic setup: expect self‑serve soft drinks, beer dispensers, tea and coffee, with snacks rather than full meals. FlyerTalk posters group CTS in the “not much of a selection” camp, so count on packaged nibbles, not hot dishes or a proper breakfast spread. If you want real food, you’re better off eating in the Domestic terminal restaurants before heading in for a quick drink.

Seats run in rows of armchairs and small desk‑style spots with power outlets at many seats. Because it sits away from the windows in the terminal core, some regulars say it can feel quieter and more secluded than the gate area near busy CTS flights like ANA’s late‑afternoon bank to Tokyo. Just don’t expect much privacy beyond standard lounge spacing.

Internet is the main perk: ANA’s Wi‑Fi is free and usually faster than the public CTS network, good enough for VPN and streaming during a short delay. Restrooms sit inside the lounge, but there are no showers, which fits its domestic, short‑haul focus. Staff handle basic ticket changes on ANA tickets, but anything complicated still sends you back out to the check‑in counters.

Watch out for: the heavy, closed‑in feel from having no natural light. Regulars on FlyerTalk say they only bother using CTS ANA Lounge when already flying ANA/*A and needing a quick charge and some quiet; otherwise they camp out in the brighter Domestic concourse. One simple move: grab proper food and daylight near your gate first, then drop into the lounge for 20–30 minutes of Wi‑Fi and drinks just before boarding.