Across from several international gates in Terminal 3, iBox is CGK’s main Apple reseller on the airside concourse. It sits on the departures level in Terminal 3 after security, useful if you realise at the last minute that your Lightning cable is dead or your AirPods case is missing. Expect typical Indonesian mall-style pricing in rupiah, not duty free-style discounts.
Inside iBox Terminal 3 you’ll see current Apple hardware on display: iPhone models, iPad, Apple Watch, MacBook, plus official accessories like Lightning and USB‑C cables, chargers, and cases. Stock rotates with the Indonesian retail lineup, so you’re unlikely to find US‑only configs or Education Store deals. It’s still one of the few spots airside in CGK where you can grab a genuine 20W USB‑C power adapter that actually fast-charges an iPhone.
Staff at iBox usually handle tax invoice requests in Indonesian rupiah and accept major cards, including Visa and Mastercard. Warranty follows Indonesian retail rules, not global Apple Store standards, so don’t expect Genius Bar‑style service or same-day device swaps. If you’re trying to fix a serious hardware problem, this isn’t a repair bar; think retail sales desk, not full service centre.
Tip: if you only need a basic backup cable at CGK Terminal 3, check the nearby generic electronics kiosks first for cheaper options, then use iBox if you specifically want original Apple-branded gear and don’t mind paying close to Jakarta city prices for the peace of mind.