Eliza Whitcombe

Eliza spent fourteen years as British Airways cabin crew out of LHR, primarily on the long-haul fleet, mostly on the North Atlantic and South Asian routes. She took the 2023 voluntary buyout package, which she still has complicated feelings about, and has been writing since.

She writes for airport.flights as a paid freelance contributor, two pieces a month focused on Heathrow’s terminal realities, BA as both a brand and a workplace, and the long story of how a legacy European flag carrier becomes the version of itself that current passengers complain about. Her beat is the cabin-crew view of LHR translated for a public audience without violating the soft confidentiality of her former colleagues.

She lives in Richmond, flies BA out of habit and an expiring Gold card, and refuses to fully condemn T5 even when the queue at security is making her case for her.