15–20 minutes from downtown Rapid City, Hertz at RAP is the move for points runs and Black Hills loops
Hertz Rental Car at Rapid City Regional Airport (RAP) sits in the small consolidated rental zone inside the terminal, a few minutes’ walk from baggage claim, so you’re at the counter almost as soon as your bag hits the carousel. The pitch here: lock in one‑way or multi‑day road trips across the Black Hills while still earning Hertz points and using status benefits.
Figure 15–20 minutes by car from downtown Rapid City to RAP, so timing your pickup or drop is easy if you’re staying along I‑90. Google Maps reviewers call the counter “quick and painless” on normal days, especially outside peak summer and Sturgis week when traffic through the single terminal drops.
The counter runs in sync with flight banks, and locals note that lines spike when two or three flights land within a 30–45 minute window. One repeat visitor mentions waiting longer when only one Hertz agent was on duty, so budget an extra 20 minutes if you’re landing in late afternoon during June–August.
Inventory at RAP is small, and reviewers warn that summer stock gets tight, especially for the national parks loop through Badlands and Mount Rushmore. One Google review flatly says “summer inventory is tight—book ahead if you’re doing the parks loop,” and frequent visitors suggest reserving months in advance for late July and August.
Vehicle mix skews big: several reports say the lot “leans heavily to SUVs during Sturgis and peak summer,” with compact and economy cars sometimes selling out completely. Some travelers get complimentary bumps into larger SUVs than they reserved, then complain about fuel costs on long days to Badlands National Park or out toward Wyoming.
Returns run smoother than pickup: signage to the Hertz return lanes is clear once you turn into the RAP rental car area, and drop‑off plus the short walk back into the terminal usually takes under 10 minutes. Regulars snap photos of all four sides of the car, the odometer, and the fuel gauge at both pickup and return to head off arguments about small scratches or fuel levels.
- Step 1: Book early online for July–August or Sturgis; watch for mileage limits if you’re planning a Dakotas/Wyoming loop.
- Step 2: On arrival at RAP, follow terminal signs to the consolidated rental area; the Hertz counter is a short walk from baggage claim.
- Step 3: At pickup, confirm your rate, included miles, and fuel terms on the contract before you sign, especially on cheaper promo deals.
- Step 4: Walk the car, photograph any dings, tires, windshield, and interior, and keep those photos timestamped on your phone.
- Step 5: For return, follow “Rental Car Return” signs into the marked Hertz section, park in a signed stall, and note your final mileage and fuel.
- Step 6: Wait for the agent to scan the car or use the key drop if offered, then keep the printed or emailed receipt until your credit card statement closes.
One last tip: if your flight lands with another arrival within 30 minutes, hit the Hertz counter before a restroom or snack; five minutes’ head start can cut your wait by half.
Step by step
- 01 Exit the terminal and head toward baggage claim.
- 02 Descend the escalator and turn right.
- 03 Locate the Hertz rental desk to complete your rental.
- •Not having a reservation during peak travel times.