US Departures Lounge

$20 Priority Pass credit and cigars on an outdoor deck

This US Departures Lounge in Terminal C is the Graycliff Airport Lounge setup, airside in the US Departures area and accessed through a Graycliff-branded boutique near the gates. It runs as a sit-down spot inside the sterile zone for US-bound flights, and entry without Priority Pass is reported at about $25 per person at the door.

Hours vary with the US flight bank out of Terminal C, so expect it to track morning-through-afternoon departures rather than late-night service; always check on the day if you have an evening flight after 20:00. The key detail: Priority Pass entry grants a fixed per-person credit (reported as $20) instead of the usual unlimited buffet setup.

There is no self-serve food or drink here at all; every item comes from a printed menu and is ordered through a server at your table or in the small lounge seating area. One BoardingArea reviewer described service as “somewhat spotty,” meaning a simple refill can stretch to 10–15 minutes when only one or two staff are covering the floor.

Pricing trips people up: the same BoardingArea review reports paying $25 for entry and then getting hit with extra food charges because many menu items run higher than the $20 Priority Pass credit. Some travelers leave with a bill $10–$30 above what they expected, especially if they order cocktails, higher-end liquor, or multiple hot dishes.

Regulars with a multi-guest Priority Pass, like older Citi Prestige versions, tell the cashier upfront how many guests they’re checking in so three people generate about $60 in credit instead of $20. That move lets a couple or small group cover appetizers, mains, and drinks with less or no overage, as long as they keep a running tally against the stated per-person allowance.

The lounge sits firmly inside US Departures in Terminal C, but there are no restrooms or showers behind the Graycliff door at all; you use the terminal bathrooms a short walk down the hall. Wi‑Fi is free for lounge guests and reported as stable enough for email and light streaming, though no one quotes exact Mbps speeds.

One standout feature: there is a dedicated cigar/smoking area and outdoor deck attached to the lounge, rare on the US side of an airport. Many travelers treat it like a Graycliff-branded bar and cigar spot with Wi‑Fi and seating rather than a traditional quiet lounge with nap space.

Practical tip: Before you order, ask the server exactly how much of your bill the Priority Pass or $25 day pass covers and which menu items exceed the included credit, then track your total on your phone as you go.