Prepaid CASADEY taxis run fixed fares from both MEX terminals
From T1 and T2 at Mexico City International Airport, CASADEY runs as a licensed prepaid taxi service with set tariffs to different zones in CDMX, so you pay before you ride, not in the car. Counters sit landside after customs in both terminals, alongside other sitio taxi booths, and agents quote the official zone price in pesos based on your destination.
A standard CASADEY sedan usually fits 3 passengers plus 2–3 checked-size bags, with fares to central areas like Centro Histórico or Roma/Condesa commonly in the mid-hundreds of pesos range, still cheaper than many hotel-arranged cars. You’ll get a printed ticket or receipt with the fare, car type, and sometimes the license plate number, which you then hand to the driver at the curb.
CASADEY counters in T1 and T2 typically open from early-morning bank hours until late into the evening, covering most arrivals between about 05:00 and 23:00, but very late-night flights can sometimes find fewer staff at the booths. If a line builds after several widebody arrivals hit customs at once, expect a 10–20 minute wait at the counter before you even reach the taxi queue.
Cars depart from marked authorized taxi ranks just outside arrivals in T1 and T2, not from the upper-level departure road, and security staff usually keep non-licensed drivers out of the official lane. CASADEY drivers tend to run metered-style speeds rather than fixed-time promises; a run to zones like Polanco or Reforma often takes 30–60 minutes depending on whether you hit rush hour on Circuito Interior or Viaducto.
Payment at the CASADEY booth is normally in Mexican pesos, and many counters accept major credit cards like Visa or Mastercard, but terminals do go offline some days and then it becomes cash-only. Have at least a few hundred pesos on hand; airport ATMs from Mexican banks like Banorte and BBVA sit within a 2–3 minute walk of most arrival halls.
How to use CASADEY taxis step-by-step
- 1. Clear arrivals: Finish immigration, collect bags, and pass customs in T1 or T2; the CASADEY counter area usually appears within about 50–100 meters after the exit doors.
- 2. Go to the CASADEY booth: Look for the CASADEY sign among the licensed taxi desks, confirm your destination neighborhood name and street, and ask the agent for the official zone fare in pesos.
- 3. Choose car type and pay: Pick between sedan or larger vehicle if your group or luggage needs it, then pay at the counter with pesos or card and keep the printed ticket they hand you.
- 4. Walk to the authorized taxi rank: Follow the booth staff’s directions to the specific door and lane; in many cases this is less than a 3–5 minute walk from the counter inside the same level.
- 5. Hand the driver your ticket: Give the CASADEY slip to the dispatcher or driver, confirm your address again in Spanish or on your phone screen, and only then load bags into the trunk.
- 6. Ride and exit normally: Since you already paid at the terminal, you don’t owe more at drop-off unless you want to tip a small amount, often around 10–20 pesos for short rides or more for long traffic-heavy hauls.
One tip: Screenshot your hotel’s full address with colonia and cross streets before landing, so the CASADEY agent and driver can match it quickly to the correct fare zone and route.