The Experience
itsu is Gatwick South Terminal’s dependable quick-service stop for when you want food that tastes clean, light, and put-together—without the time commitment of a full sit-down restaurant. The vibe is bright and brisk: you’ll see travelers doing the efficient airport shuffle (tray in one hand, boarding pass in the other) alongside regulars who clearly know exactly what they’re here for.
What people love is the speed and consistency: you can grab a sushi box in minutes, or go for something warmer if you’re cold from an early start. It’s a great antidote to heavy airport meals—think rice and noodle bowls, miso soup, and snackable sushi that won’t leave you sleepy at the gate.
Location & Access
- Exact location: London Gatwick Airport (LGW), South Terminal. Follow the main departures concourse signage for food courts and quick eats.
- Security: This branch is typically found after security in the departures area (always confirm on the terminal maps/screens on the day, as concessions can shift).
- Seating & waits: Seating is usually shared with nearby units or limited to a small cluster of tables. Expect short bursts of queues around peak waves (early morning and early evening); most of the time it’s a 5–10 minute stop if you’re grabbing and going.
Menu Highlights
- Sushi boxes: The classic move—easy to eat at the gate, and fresher-tasting than most airport sandwiches.
- Hot noodle/rice bowls: Better when you want something properly filling before a flight, without the post-burger slump.
- Miso soup (or similar warm soup): Comforting, quick, and a smart add-on if you’ve got a chilly terminal wait.
Price context: Expect typical airport quick-service pricing—sushi boxes and bowls generally landing in the £6–£12 range depending on size and toppings, with snacks/soups usually less.
- Vegetarian & vegan: Strong range, including veggie sushi and plant-forward bowls.
- Gluten-free: Some options are available, but check labels carefully and ask staff—soy-based sauces are the usual trap.
- Halal: Not guaranteed; if halal is essential, confirm ingredient sourcing in-store before ordering.
Practical Info
- Mobile ordering: Varies by location; it’s worth checking in-store signage or the itsu app on the day.
- Reservations: Not applicable—this is walk-up quick service.
- Best times to avoid crowds: Aim for mid-morning or mid-afternoon. The crunch is typically 05:00–08:30 and 16:30–19:00.
- Power outlets: Not a sure thing at itsu seating; if you need to charge, plan to sit in the wider concourse seating where sockets are more common.
Quick Verdict
- Best for: A quick bite that feels lighter and fresher; solo travelers, business travelers, and anyone tired of beige airport food.
- Skip if: You want a long, relaxed meal with table service—or you’re traveling with a group that needs guaranteed seating together.
Location
South Terminal