EIS · Transport

Signature Flight Support Transfers

Private car service

Private car service

Out of the jet, into the car, then 20 minutes to Road Town

Signature Flight Support Transfers at Terrance B. Lettsome International (EIS) cater to private and charter flights using the FBO, not the Main Terminal. Cars meet you on the Beef Island FBO apron or just outside the lounge, then run directly to spots like Nanny Cay, Road Town, or Yacht Haven marinas, usually in 15–30 minutes depending on traffic over the Queen Elizabeth II Bridge.

There’s no public rate card, and most costs are buried inside a larger package quote from a yacht broker, villa host, or charter operator. That’s why you’ll rarely see a clear “X USD to Nanny Cay” price, even though local taxis on Tortola often run much cheaper for similar 20–30 minute routes. If you care about the numbers, ask your broker for the exact ground-transfer line item before you sign.

Vehicles range from standard 8–12 seat vans to black SUVs with extra luggage space, especially for groups carrying dive bags or sailing gear. Regulars heading to marinas like Nanny Cay or Road Town often specify an SUV in advance, since the ride can involve multiple heavy duffels plus provisions for a 7–10 day charter. You usually just see a driver with a name sign at the aircraft stairs or at the FBO door.

When flights run late, FBO staff and drivers coordinate by phone to shift pickup times, which helps if you’re landing after 21:00 when the Main Terminal taxi scene thins out. A few trip reports mention minor mix-ups when two groups on similar charters arrive within 15 minutes of each other, leading to a short wait in the lounge while drivers confirm which party goes to which marina.

How to use Signature Flight Support Transfers step by step

  • 1. Tell your broker early: 5–7 days before arrival, email your yacht broker, villa host, or charter operator with your EIS arrival time and passenger count and ask them to arrange FBO ground transfers.
  • 2. Confirm destination details: Give the exact marina or villa name, slip number if you have it, and a local contact phone; this matters if you’re heading to Road Town or Nanny Cay, roughly 20 minutes from the airport.
  • 3. Ask about vehicle type: If you want an SUV instead of a van, say so when you confirm; mention if you have more than 2 large checked bags per person or oversized dive gear.
  • 4. Pin down costs in writing: Before paying your final charter or villa invoice, request the itemized amount for “airport–marina transfer” so you’re not surprised later.
  • 5. On arrival, skip the Main Terminal: After you step off the aircraft at the FBO, follow staff toward the lounge; look for a driver holding your name or yacht name within about 5 minutes.
  • 6. Double-check the drop-off: Before leaving the FBO, confirm with the driver: marina name, dock number, and any planned provisioning stop, especially if you need a 10–15 minute supermarket run in Road Town.
  • 7. Reconfirm your return ride: On the way to your yacht or villa, ask the driver or your broker to lock in a pickup time back to EIS, aiming to reach the FBO at least 60–75 minutes before your outbound private departure.

One tip: if your group spans multiple arrival times more than 45 minutes apart, ask your broker to book separate vehicles so no one sits at the FBO waiting for the rest of the party.

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