- Phone
- +81 123-21-8666
- Website
- www.freshnessburger.co.jp ↗
- Address
- 3F, Domestic Terminal Building, New Chitose Airport, Bibi, Chitose, Hokkaido 066-0012, Japan
Prices a notch above MOS, but the burgers follow suit
Freshness Burger at New Chitose Airport sits in the Domestic area and runs on a clear trade: pay a bit more than Lotteria-level pricing and get nicer toppings, better bread, and coffee that doesn’t taste like afterthought. Expect burger sets to land in the ¥800–¥1,100 range, which feels steep for fast food but aligns with what regulars pay at city branches.
This is a fast-food counter, not a table‑service spot, so plan on ordering at the register and picking up your tray when your number is called. Rating hovers around 3.5 out of 5, with reviews split between “good airport upgrade” and “too small for the price.” If you’re dashing to a Domestic gate, factor in at least 15 minutes for ordering and pickup during busy midday banks.
The menu leans on classic burgers but with some useful twists: chicken and fish options get frequent mentions from reviewers who want something lighter than beef, and they’re often chosen over the standard cheeseburger. Drinks are a real differentiator here; fresh lemonade and espresso‑based coffee stand out compared with the usual soda‑heavy ¥300 drink bar you’ll see elsewhere in CTS.
Complaints cluster around portions and speed. Patties and buns run smaller than many North American chains, so a single burger may not cut it if you’ve skipped breakfast; consider adding fries or onion rings to avoid needing a second stop. When counter staff are juggling mobile orders, waits can stretch beyond 10 minutes even with only 3–4 people in line, so don’t cut it close for a PEACH or Jetstar LCC departure with minimal onboard food.
Regulars treat Freshness Burger as the “last decent burger” before flights on Domestic LCCs with only buy‑on‑board snacks. Smart play: check your gate, order a set with a non‑beef burger and lemonade to go, and ask for everything bagged so you can eat at the gate if boarding is called early.