Shop Overview
CNBC Smartshop at Charlotte Douglas International Airport (CLT) is a convenience-first retail stop designed for travelers who need something fast and practical—think grab-and-go snacks, cold drinks, reading material, and the “I forgot that” travel basics. You’ll typically find it positioned for speed: easy entry, quick checkout, and merchandise that’s immediately useful at the gate or in-flight.
The assortment is a familiar airport mix rather than a boutique concept: packaged snacks and beverages, small travel comfort items, and basic accessories. The experience is efficient—ideal for a tight connection—so don’t expect deep specialty ranges, but do expect the core staples to be well stocked and easy to find.
What to Buy
- Best-sellers for the flight: bottled water, soft drinks, energy drinks, chips, candy, protein/energy bars, gum, and mints—easy to carry and easy to consume onboard.
- Travel essentials: tissues, hand sanitizer, basic toiletries, lip balm, pain relievers, and simple comfort items (great if your checked bag is delayed or you’re on an unexpected overnight).
- Last-minute trip fixes: charging cables, earbuds, and small tech add-ons are common “save the day” purchases when you realize something is missing at the gate.
- Reading and time-passers: magazines and light reading for short hops or delays.
Local specialties/exclusives: CNBC Smartshop is not the primary spot for Charlotte-themed gifts; for local souvenirs, travelers usually do better at CLT favorites like 704 Shop or Charlotte’s Landing elsewhere in the terminal. Use Smartshop for convenience purchases, then pivot to the local stores if you want something region-specific.
Price notes: This is a non–duty-free convenience format, so prices generally reflect airport convenience pricing. For true duty-free savings (fragrance, cosmetics, luxury gifts) head to 3Sixty Duty Free & More in Concourse D if you’re traveling internationally.
Location & Hours
Exact location: Various concourses at CLT (you’ll see it in different gate areas depending on where you’re departing). Because locations can vary by concourse, the best “insider” move is to check the nearest airside directory/map after you clear security and then walk toward your gate—these shops are typically positioned along the main passenger flow.
Security: Typically post-security (airside), making it a convenient last stop once you’ve cleared TSA.
When to shop: Expect the busiest periods during early-morning departure waves and late-afternoon/evening banks when connections stack up. Quieter windows are often mid-morning and mid-afternoon (outside peak banks), when checkout lines are shorter and popular snack shelves are more likely to be fully stocked.
Shopping Tips
- Know what it’s best for: use CNBC Smartshop for immediate needs (snacks, a drink, quick essentials). For gifts, specialty retail, or duty-free, plan a separate stop.
- Duty-free reminder: CNBC Smartshop is not duty-free. If you’re buying duty-free elsewhere, confirm your destination’s allowances and keep receipts accessible for international connections.
- Time-saving play: if you have a short connection, buy here only what you can carry and consume easily—skip bulky items that complicate boarding.
- Returns/exchanges: Policies vary by operator and product type; for higher-priced accessories (like tech items), ask for the return window and whether returns must be made at an airport location.
- Payment: Major credit cards and contactless payments are commonly accepted at CLT retail; carry a card for the fastest checkout.
Category
retail
Location
Various concourses