In 2019, SuperShuttle pulled out of Austin–Bergstrom for good
SuperShuttle’s shared-ride vans used to line the curb outside the Barbara Jordan terminal at Austin–Bergstrom International Airport, but the company shut down nationally in late 2019 and AUS lost service at the same time. A Reddit thread from December 2019 spells it out bluntly: “SuperShuttle used to be a thing here but they shut down; you’re basically looking at Uber, Lyft, or buses now.”
Back when it ran at AUS, SuperShuttle filled a niche between taxis and the CapMetro 20 bus, offering shared-ride vans from the Barbara Jordan terminal for less than a metered cab but more than the local bus fare. Rides were priced per person, so solo travelers often paid less than a full taxi fare, especially heading downtown from the airport’s 3600 Presidential Blvd address.
Today there’s no operating SuperShuttle counter, kiosk, or curb stand anywhere at AUS, and you won’t see the old blue vans outside Barbara Jordan’s lower-level pickup zone. Any website still offering AUS SuperShuttle bookings is working off stale data from before the 2019 shutdown, which also hit other major airports like LAX and DEN at the same time.
If you land at AUS now and had planned on a shared-ride van, shift to current options: rideshare pickups for Uber and Lyft happen on the ground level outside Barbara Jordan baggage claim, traditional taxis queue in a marked rank near the same doors, and CapMetro’s Route 20 bus runs roughly every 15 minutes from the stop on Presidential Blvd toward downtown Austin.
Ignore the placeholder fields you may see online for SuperShuttle “journey time,” “cost,” or “frequency” at AUS, including any .50-style dummy values that sometimes show up in scraped listings; they don’t match reality because there are zero scheduled SuperShuttle departures from Austin–Bergstrom and no active operating authority here.
Practical tip: if you liked SuperShuttle’s predictable pricing, open your rideshare app while you’re still at the gate in Barbara Jordan, compare the real-time quote against the fixed $1.25 CapMetro Route 20 fare, and pick what fits your budget before you walk to baggage claim.